Hallo!

Ich habe letztens mal den Support bei Sony angeschrieben wegen meiner PS2.

Die hat Macken.Mit Metal Gear Solid 2:Sons of Liberty (hab ja viel gepostet hier).

Nämlich:Ich habe eine PS2 Slim Edition,und wenn ich da MGS 2 zocken wollte,dann hängte sich das ganze Game auf.Es wurde schwarz und ein Hinweis erschien,dass es die Disk nicht lesen könnte.

Dann hab ich es auf unserer PS2,die noch das normale Design hatte, getestet und alles funzte super.

Nun,zum Punkt: Ich schrieb eben den Support an,auf Englisch.Englisch kann ich ein bisschen,aber die Antwort verwirrt micht.Vom Sinn her aber.

Hello Christopher,

Thank you for writing us.

You have reached the department within Sony that deals strictly with the PlayStation(R) products
within the United States and Canada. For Customer Service Support, please visit the following URL
and choose your country or region:

http://www.playstation.com.sg/global/index.html

If you are unable to locate your country or region by visiting the above URL, we apologize for any
inconvenience. Sony Computer Entertainment America (SCEA) may not have authorized distribution
centers for PlayStation(R) products in your region at this time. We regret to inform you that
questions regarding sales, repairs, release dates, wholesale contacts, compatibility of systems, and
other PlayStation-related information cannot be addressed. We understand that the demand is growing
for a PlayStation presence in your region, but we do not yet have any established distribution
channels for our products.

In the meantime, please be aware that due to different television and voltage standards, and a
variety of licensing issues, Sony Computer Entertainment has implemented a territorial-based
distribution system for its hardware and software. This limits the use of any particular software
to play on the console designated for that distribution territory (e.g. North American games will
not play in the systems designed for other regions, such as, Japan, Europe, etc.). We do not have
any information on adapters or converters made to override territorial restrictions. The various
PlayStation(R) consoles and format software titles are only designed to run in their respective
regions and countries.

If you have further questions regarding this message, please refer to your email case
number:2923834.

Regards,
Karl
Multimedia CSR
Sony Computer Entertainment America
Consumer Services Department


Meine Originalnachricht:

Original Message Follows:
-------------------------

Consumer Name: Christopher Käferböck
Consumer Email: CiF3r@gmx.at
Model Number: NA
Serial Number:
Message from Consumer:
Hi!
I have a PS2 slim edition,the number is SCPH-70004.
I inserted the Gamedisk "Metal Gear Solid:Sons of Liberty" and tried to start the game.Until the
loading sequence all worked fine.Then a blackscreen appeared and in the upper right corner there was
a disk and a "?" .
It means that it cant find/read the disk i guess.
But if i insert the game into a normal PS2 (the big one) everything works fine.
Why that?I polished the disk etc,but i wont get it running.
I hope you can help me.
Greetings,
Christopher Käferböck.


Englisch rult :D

Ich habe eine Email genommen,die da stand,und die auch dem Umstand entsprach.
Was stimmt da nicht?

Muss ich den Europäischen Support UNBEDINGT nutzen?Weil als ich nach dem Support suchte habe ich nur eine Email gefunden.

Wenn ich das richtig verstanden habe, schreiben sie dir einfach, dass du dich an den örtlichen Support wenden sollst, da sie dir aufgrund viele Gründe (z.b. die Unterschiede zwischen den Amerikanischen und Europäischen Systeme) kaum weiterhelfen können.

Aha naja danke dir SvA.

Jo so hab ichs auch verstanden